HOW WE MAKE IT
EASY TO SHOP ONLINE.
Furnace Family Online Store
Shop From The Comfort Of Your Home
Here's How it Works
Select your product(s)
Select the furnace and or air conditioner you would like to purchase. Put it in your cart and got to the checkout page.
Pay a $49 Deposit
Rest assured we are taking only a $49 deposit (which is fully refundable) on your purchase of your new in home furnace or air conditioner. Why? Because we know it's a high priced item and want you to feel secure about your online purchase. We only take the deposit now, and you pay the rest at the time of installation.
We call the next day
We call you the next day to schedule for a technician to come out to do a measure up of the job and check code.
Come to your home
A technician comes out to check proper fit and and check for code upgrades that might be required.
Cost Up Front
If there are any code upgrades or additional work required we give you the cost at the measure up appointment so there are no surprises.
Customer Friendly Process
In the event that you’re not happy with any additional costs for any reason and choose not to go ahead the $99 deposit is fully refundable. We make the process very simple and customer friendly.
We're with you every step of the way
that's a promise!
Meet the Family
Providing the great customer service we talk about, starts with a great work environment for our staff and employee pride in the company.
Furnace Family is proud of our work and our workforce. The name “Furnace Family” reflects that we really are a family, committed to excellence and to working together to keep our customers happy and comfortable.
Committed to Excellence.
Find out what our customers in Edmonton are saying about us. Click here to read all our great Google Reviews.