The Furnace Family is dedicated to our community to bring exceptional service, integrity and honest pricing.
The Furnace Family is a full-service HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are totally committed to great customer service, honest family pricing, and doing the job right the first time.
We will provide old school, customer-focused service and always try for the WOW factor. We have exceptional well trained employees, high quality products and our prices are very competitive – we like to call it family pricing, for all of our customers.
The head of the Family, Dareck Makowski has been in business in Edmonton with different ventures since 2001.Some of the staff of Furnace Family have worked together with him since 2002 like Jerry our service manager and Taryn our office manager. Our Furnace Family team members are competent, organized, courteous, and super excited to be together and create the a magnificent work place that can only happen in a non-corporate small business setting where we all care about each other.
Providing the great customer service we talk about, starts with a great work environment for our staff and employee pride in the company. Happy “family members (staff)” will translate to happy customers every time. – Dareck Makowski
Furnace Family is proud of our work and our workforce. The name “Furnace Family” reflects that we really are a family, committed to excellence and to working together to keep our customers happy and comfortable. We make our best effort to find the best produce for your home and needs like we would for our own family home.
Furnace Family believes strongly in caring for Edmonton families in need. We are committed to giving back a percentage of our profits to locally-based, family-oriented charities. We want to help those in need like the Heat up Alberta program where we installed two completely free furnaces for two separate families needing a hand.
Please call us for any of your furnace and air conditioning needs. We will be there with a smile when you need us, and treat you like a family member. We can put all these nice words on our site, but check out our reviews and give us a call – we promise you won’t regret it.
Meet The Family
Head of FAMILY
Dareck, Head of the Family at Furnace Family, has 25 years of experience in the heating and cooling industry. Starting in the industry at age 17, Dareck received his Journeyman first class gasfitter ticket by the age of 23.
Opening his first business, The Furnace Company, from a garage in Forest Heights in 2001, he grew his staff to 45 people and a state of the art building by 2011. Under his leadership, The Furnace Company was Edmonton’s most award winning Lennox dealer, winning the Dave Lennox award four years in a row.
The Dave Lennox award is only given to the top 25 dealers (out of the 6500 heating and cooling businesses in North America) for customer service excellence. Selling The Furnace Company was a hard decision but was right at the time. After 5 years of other ventures he decided to return to his first love: heating and cooling. Furnace Family is very much like all his ventures – provide great customer experience and treat the staff like family and success will come.
Mark stared his career in the furnace cleaning industry at a young age, quickly progressing to become a class one gas fitter. Mark came to work for Dareck at The Furnace Company in 2006 leaving a family run operation.
Mark progressed through the ranks making it all the way to operations manager. In August of 2018 Mark came back to work for his long time friend Dareck as operations manager at Furnace Family leaving the corporate furnace company world behind. Mark enjoys spending time with his family outside of work.
Dave, 60, is our estimator, and comes to us from Redwater, AB. He started in the HVAC industry in 1979, and with The Furnace Company back in 2003! In 34 years in this industry, he’s dealt with almost anything you can imagine, and has endless patience for his customers and teammates. As you can imagine, much of his life is devoted to his work, but outside of that he loves to travel all over North America, spoil his grandkids, and work on his hot rod.
Alisa is our stellar Marketing Manager. She’s 36 years old, from Edmonton, and was involved with The Furnace Company from 2006 with marketing and design! Her original plan was to work in the tech industry, but she couldn’t deny that her passion was for Marketing.
12 years of her traditional and online marketing experience include a Lennox Marketing award in 2009, a Shorty Award (for social media) with the City of Edmonton in 2014, and managing advertising budgets up to half a million dollars. If she ever actually takes a break from working, she likes to run and enjoys great food from top chefs.
Home Comfort advisor
Sr. Service Technician
Jerry is one of our Sr. Service Technicians. This 44 year old is a true blue Edmontonian who’s also has spent time all over Europe.
Over the last 28 years in HVAC, Jerry has learned to center himself as a person and calmly deal with any situation life or work can throw at him. He started with The Furnace Company in 2003 and became service manager in 2005 and is now a key part of why Furnace Family works so well. The concept and the name were actually Jerry’s idea. On the weekends, Jerry likes to spend his time with his friends and family.
Sr. Service Technician
Jeff is our senior technician. He’s originally from 100 Mile House in BC, and he’s 56 years old. He’s worked in many industries over his career, but being an HVAC expert is what called to him. Like many of our other staff, he started with The Furnace Company in 2006, and has developed amazing diagnostic skills and the ability to really think beyond the problem at hand. Jeff loves a challenge! In his leisure time, he loves to sit down with items he’s never worked on before and learn how to take them apart and put them back together so they’re working better than ever.
Richard is our 34 year old second technician, originally from Kamloops BC. He’s spent the last 5 years in the HVAC industry, learning everything from cleaning to servicing of HVAC units like the back of his hand! When he was younger, he spent 7 years in Army Cadets, and he brings that discipline and pride in his work to everything he does for The Furnace Family. Outside of work he’s a bit of a speed demon who loves to race at the Castrol raceway, play games, and cook.
Dave is our journeyman electrician who also comes back to the family from The Furnace Company. He began his apprenticeship in 2008, under a master electrician. He quickly rose up the ranks by running his own crew. Dave joined The Furnace Company and worked under another Master Electrician for over 8 years. He also spent some time in the oil patch doing quality control inspections for Suncor. When his old family came calling, he jumped on the chance to again work for the Furnace Family. Dave takes pride in his work and is all about the Furnace Family’s recipe of doing the job right the first time. Outside of work, his 7 year old daughter keeps him busy, but he also enjoys fixing cell phones, and computers.
Ross is our second lead installer, and is 29 years old from Sherwood Park. With his 8 years of installation, he’s learned how to be a great team player and a great leader. He’s played football since high school, and even finished his career in a semi-pro league in BC.
He keeps an active lifestyle that includes backpacking and working out, which has him well prepared for chasing his young son around the house!
Bryce, is one of our lead installers. Just like other’s in the family, he worked with us before at The Furnace Company. He takes pride in his work and ensures our customers are looked after!
Kevin is one of our Lead installers and is Journeyman Sheet Metal with over 14 years experience in the industry. Outside of work he likes camping, fishing and hiking!
Customer Service manager
Taryn is our Office Manager. She is 32 years young and has spent quite a few of those years learning the ins and outs of the HVAC world. She joined Dareck Makowski at the Furnace Company back in 2006 (Costco & Install Coordinator) but took a break in 2012 to spend time with her little ones. She could not resist the offer to come back to work alongside a bunch of her “Family Members” again in late 2016. After work hours Taryn goes home to her second job of being a Mom. These two munchkins take up most of if not all of her free time, but she wouldn’t change it for the world.
customer service manager
Christine is our wonderful office administrator. She’s been working in the HVAC industry since 1994 in various positions (office manager, operations manager). Christine is another one of our original Staff Members to work along side our team at the Furnace Company – and joined the company in 2009. Outside of work she loves to travelling, camping and spending time with family and friends. She’s excited to be part of the family as it feels like home.